Welcome to Decyfin!
(Hereinafter referred to as “Decyfin”).
Decyfin values your privacy and the protection of your personal data. This privacy policy describes what information we collect from you, how we collect it, how we use it, how we obtain your consent, how long we keep it in our databases and, if necessary, with whom we share it.
By using the platform and services, you are accepting the practices described in this privacy policy. Your use of the platform is also subject to our terms of service. In this privacy policy, the words “platform” refers to the Decyfin web application, the Decyfin mobile application and the Decyfin website together, unless referred to individually in the document, “we”, “us”, “our” and “Decyfin” refers to Decyfin and “you” and “user” refers to you, the user of Decyfin.
This privacy policy may change from time to time. Your continued use of the platform and services after we make changes to this privacy policy will be deemed acceptance of those changes, so please check this policy periodically for updates. This privacy policy has been prepared and is maintained in accordance with all applicable national and international laws and regulations.
1.GENERAL INFORMATION
The personal data of users that are collected and processed through:
- Decyfin web application
- Decyfin mobile application( Decyfin mobile application will be available in future)
- https://www.Decyfin.com
Will be under the responsibility and in charge of: Decyfin.
- legal@decyfin.com
2. HOW WE OBTAIN CONSENT
When you use the platform, register as a user, make a transaction and purchase native tokens, you contact us through our contact details and provide us with personal information to communicate with you, you consent to our collection, storage and use of your information under the terms set out in this privacy policy.
TYPES OF INFORMATION COLLECTED
The information we collect from our users helps us to continually improve the user experience on the platform. These are the types of information we collect:
Information you provide to us. You provide information when you use the platform, register as a user, make a transaction and purchase native tokens, contact us through our contact details and contact forms, and provide personal information to communicate with you. As a result of those actions, you may provide us with the following information:
- Full name
- Contact information (address, phone number, email)
Digital Wallet Data: When you use our services, we collect and store data related to your financial transactions, including:
- Transaction history
- Wallet balance
- Payment information
Information Collected Automatically:
By accessing and using the platform, you automatically provide us with the following information:
- Your IP address
- Referrer URLs
Firebase (Mobile app):
We use Firebase Crashlytics and Firebase Analytics provided by Google, Inc. of the United States (“Google”) and certain functionalities such as Firebase Crashlytics, Firebase Analytics, Google Analytics, Cloud Firestore, Firebase Performance Monitoring, Firebase Dynamic Links, Firebase Authentication, etc. These tools and technologies collect and analyze certain types of information, such as feature usage metrics and statistics, usage history, unique device identifiers and other similar information. The information generated by Firebase may be transmitted to and stored by Google on servers in the United States. We use Firebase to improve our platform.
Please refer to Firebase’s privacy policy:
Contact information:
We may access some personal information about the user, such as name and email address, when the user or any third party communicates with us through our contact information. Personal information provided through our contact information is not stored on any Decyfin server and will be stored on the respective server of our email service.
4. HOW LONG WE KEEP YOUR DATA
Personal data provided by users through the platform will be retained for as long as necessary to facilitate transactions and purchases of native tokens, fulfill the legitimate purposes described in this policy or until the user closes the user account or requests deletion of their data. Decyfin may retain personal data for a longer period provided that the user has consented to such processing, as long as such consent is not withdrawn. In addition, Decyfin may be obliged to retain personal data for a longer period provided that this is required for compliance with a legal obligation or by order of an authority. Once the retention period has expired, the personal data will be deleted. Therefore, the right of access, the right of deletion, the right of rectification and the right to data portability cannot be asserted after the retention period has expired.
5. HOW WEN USE YOUR INFORMATION
In general, we use the information we collect primarily to provide, maintain, protect and improve our platform and to provide the functionalities available on the platform appropriately. We use personal information collected through our platform as described below:
- User registration.
- Provide the web application.
- Provide the mobile application (It will be available on Google Play and App store).
- Provide the functionalities available on the platform.
- Facilitate transactions and purchase of native tokens or converting native tokens to other tokens or coins.
- Understand and improve your experience using our platform and services.
- Respond to your comments or questions through our contact information.
- Send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
- Send you relevant information about Decyfin.
- Decyfin marketing purposes.
- Link or combine your information with other data we obtain from third parties to help us understand your needs and provide you with better service.
- Protect, investigate and deter fraudulent, unauthorized or illegal activities.
6. HOW WE SHARE INFORMATION
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below.
Third-Party Service Providers. We use third party services to perform certain functions on our platform. Some of these functions and services include: building and hosting the platform, sending e-mails, and performing tracking and analytics functions on the platform (Firebase Crashlytics, Firebase Analytics etc.).
These third-party services and tools may have access to personal information needed to perform their functions, but may not use that information for other purposes. Information shared with these third-party services will be treated and stored in accordance with their respective privacy policies and our privacy policy.
Third-party partners: By using our services, you agree that we may share your personal information with partners related to remittance services and technology partners, including those offering API solutions, among others. Such sharing is essential in order to provide you with our functionalities in an optimal manner and to ensure the proper functioning of the associated services. These partners are committed to protecting your information and using it only for the purposes necessary to provide their respective services.
Marketing: By using our services and platform, you consent to the use of your personal information, including name and email address, for the sole purpose of receiving marketing communications about our platform and services. Decyfin respects your privacy and does not share this information with unaffiliated third parties. If you wish to stop receiving marketing communications, you can unsubscribe at any time by using the “unsubscribe” option available in the same marketing emails or by sending your request through our contact information.
Business Transfers: In the event Decyfin creates, merges with, or is acquired by another entity, your information will likely be transferred. Decyfin will send you an email or post a prominent notice on our platform before your information becomes subject to another privacy policy.
Protection of Decyfin and Others: We release personal information when we believe release is appropriate to comply with the law, enforce or apply our terms and conditions and other agreements, or protect the rights, property, or safety of Decyfin, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Anonymous Information: Decyfin uses anonymous browsing information collected automatically by our servers primarily to help us administer and improve the platform. We may also use aggregated anonymous information to provide information about the platform to potential business partners and other unaffiliated entities. This information is not personally identifiable.
7. DATA BREACH NOTIFICATIONS
In the event of a security breach that compromises the confidentiality of the personal data of our users, Decyfin undertakes to notify those affected in a timely manner. This notification will be made through the means of contact that have been provided by the user on our platform. We will take all reasonable measures to protect the information and remedy any situation that compromises the security of your data.
8. INTERNATIONAL DATA TRANSFER:
By using our platform, you agree that your personal data may be transferred and processed outside your home country, where data protection laws may be different from those of your country. Decyfin is committed to taking the necessary steps to ensure that your data is treated in accordance with applicable privacy protection rules and is adequately protected during any international transfer.
9. PROTECTION OF YOUR INFORMATION
We restrict authorized access to your personal information to those persons who have a legitimate need to know that information and to those persons you have authorized to have access to that information. Decyfin follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once Decyfin receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while Decyfin strives to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
10. RIGHTS
Users who provide information through our platform, as data subjects, have the right to access, rectify, download or delete their information, as well as to restrict and oppose certain processing of their information. While some of these rights apply generally, others only apply in certain limited circumstances. These rights are described below:
- Access and portability: to access and know what information is stored on our servers, you can send us your request through our contact information.
- Rectification, restriction, limitation and deletion: You may also rectify, restrict, limit or delete much of your information.
- Right to be informed: Users of our platform will be informed, upon request, about what data we collect, how it is used, how long it is kept and whether it is shared with third parties.
- Object: Where we process your data based on our legitimate interests, as explained above, or in the public interest, you may object to this processing in certain circumstances. In such cases, we will stop processing your information unless we have legitimate grounds to continue processing it or where necessary for legal reasons.
- Withdraw consent: Where you have previously given your consent, for example to allow us to process and store your personal information, you have the right to withdraw your consent to the processing and storage of your information at any time. For example, you can withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn your consent if we have a lawful basis for doing so or if your withdrawal of consent was limited to certain processing activities.
- Complaint: If you wish to lodge a complaint about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority. Users may exercise all of these rights by contacting us via the contact information or contact page.
- Rights related to automated decision-making, including profiling: Users may request that we provide them with a copy of the automated processing activities we conduct if they believe that data is being unlawfully processed.
Users or holders of personal data provided through the platform may exercise these rights over their personal data at any time and without limitation by sending their request through our contact information. The request to exercise their rights will be attended and answered within a maximum period of 10 working days.
11. PROTECTION OF CHILDREN’S ONLINE PRIVACY
We comply with the requirements of state and federal data protection regulations regarding the protection of personal data of minors. Our platform and services are intended for persons over 18 years of age. We do not collect any information from children under the age of 18. If we become aware that a child under the age of 18 has provided us with personal information, we will take steps to delete that information.
12. THIRD PARTIES
Except as expressly included in this privacy policy, this document addresses only the use and disclosure of information Decyfin collects from you. If you disclose your information to others, whether other users or Decyfin vendors, different rules may apply to their use or disclosure of the information you disclose to them. Decyfin does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. Decyfin is not responsible for the privacy or security practices of another Internet platform, including those linked to or from the Decyfin platform. Please review the privacy policies of third-party websites or services that you access through the Decyfin platform.
13. CONTACT
If you have questions or concerns about this privacy policy and the treatment and security of your data, please contact us through our contact forms or by using the following contact information:
Decyfin.
legal@decyfin.com
